Below is the section out of the City of Clinton code book regarding billing and shut off for the water department.
We have had an overwhelming amount of inquiries within the last few days due to water being shut off. Bills are processed and mailed or emailed at the end of each month and go out to our water customers. Bills as stated below, are due on the 15th day of the month, those with bills left unpaid accrue a late penalty spelled out in the ordinance. Shut off notices are mailed or emailed to customers as a reminder to pay their bill in a timely manner. All unpaid bills at the end of the month are due for disconnection and accrue a $50 fee.
These ordinances are set in place by the Mayor and Council. If you have any questions, call the water department at 217-935-3432 during business hours.
- 7-8-6-3: RENDITION OF BILLS:
- Bills for the rates and charges herein established shall be made and sent out monthly. The bills shall be due and payable on the fifteenth day following the date of rendition. All bills shall be payable at the office of the city collector. If any charges for the service of the system shall not be paid by the fifteenth day following the date of rendition of the bill, a delayed payment charge of ten percent (10%) of the amount of the bill shall be added thereto and collected therewith. (Ord. 516, 4-15-1991)
- 7-8-6-4: NONPAYMENT OF BILLS; TURN ON FEE:
- If any bills for the waterworks service shall remain unpaid for thirty (30) days following the rendition of the bill therefor, the water supply for the lot, parcel of land or premises affected shall be cut off and shall not be turned on again except on payment in full of the delinquent charges therefor, in addition to the payment of fifty dollars ($50.00).
- When waterworks services have been cut off they shall remain cut off until the next business day. Once the water department has been dispatched to the premises, the turn on fee shall apply. (Ord. 1258, 4-16-2012)